“ We effectively cover your practice in every possible way, our goal is your ease of mind to direct your focus on providing the best care to your patients.”
– COB Family
OUR MISSION
Our mission is to become the leading medical solutions company in the United States, creating a network of partnerships with the top medical providers across the country.
OUR VISION
Our vision is to include every service a medical practice would need in one place, done effectively to ensure mutual business growth while elevating and revolutionizing the medical billing process.
WHAT WE DO
COB Solution, revolutionizing medical billing solutions & services across the United States of America.
Billing and Collection, Authorization and Benefits, Credentialing , Medical Auditing, Customer Care , and more.
OUR Services
QUALITY & CUSTOMER SERVICE
- Handling Scheduling Websites (Zocdoc, Referwell, etc) and following up with patients from Such Sources till their appointments.
- Setting up Phone network to be linked with the phone at the office and handling voice mails and recording all calls for Quality Assurance and Taking incoming calls if needed.
- Following up with new Patients’ Next Appointments, if patients didn’t schedule their next appointment before leaving the clinic.
- Verifying Eligibility for All Patients monthly.
- Texts after a new patient’s First Appointment and sending Reminders and Verifications as well in SMS Texts.
- Collecting Data of Lost Patients.
CREDENTIALING & PROVIDER MAINTENANCE
- Enrolling and joining the network for insurances in your area to be able to provide services for members covered by these insurances.
- Provide updates and maintenance, while keeping all information up to date with the insurance companies’ directories.
- Setting up Phone and Fax System for your company with all needed functions. -Setting up EMR and Billing Systems and All needed insurance portals that may be needed.
- Setting up all EDI Enrollments So you can send electronic claims and receive Electronic Remittance, drastically limiting needed paperwork.
- Setting up EFT For all insurance companies you will be working with eliminating paper checks and mail delivery issues.
AUTHORIZATION AND BENEFITS
- Verifying eligibility making sure each patient has an active coverage for Treatment.
- Checking Benefits of members for the required Service including all Patient Payment Responsibilities (Copay, coinsurance, Deductibles, out of pocket) and Treatment Limitations and if a Referral is Required for the Services Rendered
- Authorization Requests, Follow-ups and Updates for All patients who need Authorization or Precertification for their Treatment
- Making sure that Patients’ copays are collected at the clinic on a weekly basis and that all needed documents are collected by the front disk.
BILLING & COLLECTION
- Revenue cycle enhancement
- Claims submission
- Payment posting and tracing
- Claims collection
- Reports and analytics
